The Mobile Settings is where an user with appropriate permissions can carry out certain administration tasks including:

• Edit the Sync URL and Sync Password for your mobile store
• Configure the Sync interval and Idle logout interval
• View the Realm Explorer
• Export Data (i.e. export your database file).
• Import Data (i.e. import a database file from another device).
• Perform a Factory Reset (i.e. remove all app-related data, including sync settings from the device)
• Check Connection (verifies connectivity between mSupply mobile and mSupply Desktop)

To edit mobile settings, the user must have the View/Edit Preferences permission set for the mobile store on the Central server - refer Setting up admin access to the device settings.

Users with the appropriate permissions can access the mobile Settings on the bottom right of the main screen.

Clicking this button opens the Settings window.

When edited, the following warning will appear:

For changes to occur, click the Save Changes button.

When prompted, re-enter your password to confirm the changes.

For support purposes, it may be necessary to recover a backup of the mSupply Mobile database from the device. Click Export Data button to generate the backup. You will get a toast notification saying Exported data file.

An admin worker will then be able to recover this backup file from Download > mSupplyMobile_data folder.

For support purposes (e.g. replicating an issue locally that was reported on a remote device), previously backed up files (using the Export Data functionality described above) are able to be imported into mSupply mobile. Click the Import Data button on the settings page. This will take you to your device's file system where you will be required to specify the backup file to be used for the import.

When a file is successfully selected and imported, you will get a toast notification saying Imported data file. mSupply app will restart now. The app will then restart and be ready for testing with the imported database file.

To avoid having to manually uninstall and reinstall mSupply mobile from a device, there is a Factory Reset option available in the settings menu which will do this for you. After clicking the button, you will be prompted with a warning and dialog to enter your user password:

After entering the correct details, you will be taken back to the mSupply mobile initialisation page, where you will be required to re-initialise the tablet. See here for details on connecting to the central server.