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| Both sides previous revision Previous revision Next revision | Previous revision | ||
| en:mobile:user_guide:mobile_settings [2022/01/20 23:41] – [Editing the Sync Interval] Distinction between slider and text field Kat | en:mobile:user_guide:mobile_settings [2022/03/04 12:21] (current) – [Permission to Edit Mobile Settings] Gary WIllets | ||
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| ===== Mobile Settings ===== | ===== Mobile Settings ===== | ||
| - | + | The Mobile Settings is where a user with appropriate permissions can carry out certain administration tasks including: | |
| - | The Mobile Settings is where an user with appropriate permissions can carry out certain administration tasks including: | + | |
| * Edit the **Sync URL** and **Sync Password** for your mobile store | * Edit the **Sync URL** and **Sync Password** for your mobile store | ||
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| * Perform a **Factory Reset** (i.e. remove all app-related data, including sync settings from the device) | * Perform a **Factory Reset** (i.e. remove all app-related data, including sync settings from the device) | ||
| * **Check Connection** (verifies connectivity between mSupply mobile and mSupply Desktop) | * **Check Connection** (verifies connectivity between mSupply mobile and mSupply Desktop) | ||
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| ==== Permission to Edit Mobile Settings ==== | ==== Permission to Edit Mobile Settings ==== | ||
| + | To edit mobile settings, the user must have the **View/Edit Preferences** permission set for the mobile store on the Central server - please see the  [[en: | ||
| - | To edit mobile settings, the user must have the **View/Edit Preferences** permission set for the mobile store on the Central server - refer [[en: | ||
| ==== Access Mobile Settings ==== | ==== Access Mobile Settings ==== | ||
| - | + | Users with the appropriate permissions  | |
| - | Users with the appropriate permissions  | + | |
| {{ : | {{ : | ||
| - | Clicking  | + | Tapping on this button opens the //Settings// window: | 
| {{ : | {{ : | ||
| === Editing Sync URL or Sync Password === | === Editing Sync URL or Sync Password === | ||
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| <WRAP center round important 60%> | <WRAP center round important 60%> | ||
| Be careful when editing this, as synchronisation will not work if the **Sync URL** or **Sync Password** do not match what is set on the primary server. | Be careful when editing this, as synchronisation will not work if the **Sync URL** or **Sync Password** do not match what is set on the primary server. | ||
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| {{ : | {{ : | ||
| - | For changes to occur,  | + | For changes to occur,  | 
| {{ : | {{ : | ||
| - | When prompted, re-enter your password to confirm the changes. | + | When prompted, re-enter your password to confirm the changes: | 
| {{ : | {{ : | ||
| === Editing the Sync Interval === | === Editing the Sync Interval === | ||
| - | The sync interval  | + | * mSupply Mobile will attempt to sync to the Primary server at regular intervals. | 
| - | To edit, either  | + |   * The default  | 
| - | It is also possible to enter a specific value into the text field to the right of the slider. | + | * From v8.1.0, it is possible to edit the sync interval to be from 1 minute to 10 minutes. | 
| + |    | ||
| + |    | ||
| {{ : | {{ : | ||
| - | The range of allowed values is 1 minute (minimum)  | + | You will need to tap the **Save Changes** button and enter your password when done for the changes to be saved. | 
| === Export data to backup mSupply Mobile database === | === Export data to backup mSupply Mobile database === | ||
| - | + | For support purposes, it may be necessary to recover a backup of the mSupply Mobile database from the device.   | |
| - | For support purposes, it may be necessary to recover a backup of the mSupply Mobile database from the device.   | + | |
| {{ : | {{ : | ||
| - | An admin worker will then be able to recover this backup file from **Download** > **mSupplyMobile_data** folder. | + | The backup file is saved in the //Download > mSupplyMobile_data// folder  | 
| === Import backup mSupply Mobile database === | === Import backup mSupply Mobile database === | ||
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| This functionality is available from mSupply mobile v8.1.0 onwards | This functionality is available from mSupply mobile v8.1.0 onwards | ||
| </ | </ | ||
| - | For support purposes (e.g. replicating an issue locally that was reported on a remote device), previously backed up files (using the **Export Data** functionality described above) are able to be imported into mSupply mobile. Click the **Import Data** button on the settings page. This will take you to your device' | ||
| - | When a file is successfully selected and imported, you will get a [[https:// | + | For support purposes (e.g. replicating an issue locally that was reported on a remote device), previously backed up files (using the **Export Data** functionality described above) are able to be imported into mSupply mobile. To do this, tap the **Import Data** button on the settings page. This will take you to your device' | 
| + | |||
| + | When a file is successfully selected and imported, you will get a [[https:// | ||
| {{ : | {{ : | ||
| - | \\ | ||
| - | \\ | ||
| === Perform a Factory Reset of mSupply Mobile === | === Perform a Factory Reset of mSupply Mobile === | ||
| - | To avoid having to manually clear app data (which is sometimes not possible on remote devices), there is a **Factory Reset** option available in the settings menu which will do this for you. After clicking  | + | To avoid having to manually clear app data (which is sometimes not possible on remote devices), there is a **Factory Reset** option available in the settings menu which will do this for you. After tapping  | 
| {{ : | {{ : | ||
| - | After entering the correct details and clicking  | + | After entering the correct details and tapping  | 
| === Check Connection === | === Check Connection === | ||
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| This functionality is available from mSupply mobile v8.1.0 onwards | This functionality is available from mSupply mobile v8.1.0 onwards | ||
| </ | </ | ||
| - | This feature provides a quick and easy way of verifying that the tablet has connectivity established with mSupply Desktop. This is particularly useful after updating the **Sync URL** or **Sync Password**. Simply  | + | |
| + | This feature provides a quick and easy way of verifying that the tablet has connectivity established with mSupply Desktop. This is particularly useful after updating the **Sync URL** or **Sync Password**. Simply  | ||
| {{ : | {{ : | ||
| - | If there are any problems (some examples include:  | + | If there are any problems (like an incorrect URL, incorrect password,  | 
| |  // | |  // | ||