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en:mobile:user_guide:mobile_settings [2022/01/20 23:48] – [Editing the Sync Interval] grammar Kat | en:mobile:user_guide:mobile_settings [2022/03/04 12:20] – [Permission to Edit Mobile Settings] Gary WIllets | ||
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===== Mobile Settings ===== | ===== Mobile Settings ===== | ||
- | + | The Mobile Settings is where a user with appropriate permissions can carry out certain administration tasks including: | |
- | The Mobile Settings is where an user with appropriate permissions can carry out certain administration tasks including: | + | |
* Edit the **Sync URL** and **Sync Password** for your mobile store | * Edit the **Sync URL** and **Sync Password** for your mobile store | ||
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* Perform a **Factory Reset** (i.e. remove all app-related data, including sync settings from the device) | * Perform a **Factory Reset** (i.e. remove all app-related data, including sync settings from the device) | ||
* **Check Connection** (verifies connectivity between mSupply mobile and mSupply Desktop) | * **Check Connection** (verifies connectivity between mSupply mobile and mSupply Desktop) | ||
+ | |||
==== Permission to Edit Mobile Settings ==== | ==== Permission to Edit Mobile Settings ==== | ||
+ | To edit mobile settings, the user must have the **View/Edit Preferences** permission set for the mobile store on the Central server - please see the [[en: | ||
- | To edit mobile settings, the user must have the **View/Edit Preferences** permission set for the mobile store on the Central server - refer [[en: | ||
==== Access Mobile Settings ==== | ==== Access Mobile Settings ==== | ||
- | + | Users with the appropriate permissions | |
- | Users with the appropriate permissions | + | |
{{ : | {{ : | ||
- | Clicking | + | Tapping on this button opens the //Settings// window: |
{{ : | {{ : | ||
=== Editing Sync URL or Sync Password === | === Editing Sync URL or Sync Password === | ||
- | |||
<WRAP center round important 60%> | <WRAP center round important 60%> | ||
Be careful when editing this, as synchronisation will not work if the **Sync URL** or **Sync Password** do not match what is set on the primary server. | Be careful when editing this, as synchronisation will not work if the **Sync URL** or **Sync Password** do not match what is set on the primary server. | ||
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{{ : | {{ : | ||
- | For changes to occur, | + | For changes to occur, |
{{ : | {{ : | ||
- | When prompted, re-enter your password to confirm the changes. | + | When prompted, re-enter your password to confirm the changes: |
{{ : | {{ : | ||
=== Editing the Sync Interval === | === Editing the Sync Interval === | ||
- | The sync interval | + | * mSupply Mobile will attempt to sync to the Primary server at regular intervals. |
- | To edit, either | + | * The default |
- | It is also possible to enter a specific value into the text field to the right of the slider. | + | * From v8.1.0, it is possible to edit the sync interval to be from 1 minute to 10 minutes. |
+ | | ||
+ | | ||
{{ : | {{ : | ||
- | The range of allowed values is 1 minute (minimum) | + | You will need to tap the **Save Changes** button and enter your password when done for the changes to be saved. |
- | You will need to click the **Save Changes** button and enter your password when done for the changes to be saved. | ||
=== Export data to backup mSupply Mobile database === | === Export data to backup mSupply Mobile database === | ||
- | + | For support purposes, it may be necessary to recover a backup of the mSupply Mobile database from the device. | |
- | For support purposes, it may be necessary to recover a backup of the mSupply Mobile database from the device. | + | |
{{ : | {{ : | ||
- | An admin worker will then be able to recover this backup file from **Download** > **mSupplyMobile_data** folder. | + | The backup file is saved in the //Download > mSupplyMobile_data// folder |
=== Import backup mSupply Mobile database === | === Import backup mSupply Mobile database === | ||
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This functionality is available from mSupply mobile v8.1.0 onwards | This functionality is available from mSupply mobile v8.1.0 onwards | ||
</ | </ | ||
- | For support purposes (e.g. replicating an issue locally that was reported on a remote device), previously backed up files (using the **Export Data** functionality described above) are able to be imported into mSupply mobile. Click the **Import Data** button on the settings page. This will take you to your device' | ||
- | When a file is successfully selected and imported, you will get a [[https:// | + | For support purposes (e.g. replicating an issue locally that was reported on a remote device), previously backed up files (using the **Export Data** functionality described above) are able to be imported into mSupply mobile. To do this, tap the **Import Data** button on the settings page. This will take you to your device' |
+ | |||
+ | When a file is successfully selected and imported, you will get a [[https:// | ||
{{ : | {{ : | ||
- | \\ | ||
- | \\ | ||
=== Perform a Factory Reset of mSupply Mobile === | === Perform a Factory Reset of mSupply Mobile === | ||
- | To avoid having to manually clear app data (which is sometimes not possible on remote devices), there is a **Factory Reset** option available in the settings menu which will do this for you. After clicking | + | To avoid having to manually clear app data (which is sometimes not possible on remote devices), there is a **Factory Reset** option available in the settings menu which will do this for you. After tapping |
{{ : | {{ : | ||
- | After entering the correct details and clicking | + | After entering the correct details and tapping |
=== Check Connection === | === Check Connection === | ||
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This functionality is available from mSupply mobile v8.1.0 onwards | This functionality is available from mSupply mobile v8.1.0 onwards | ||
</ | </ | ||
- | This feature provides a quick and easy way of verifying that the tablet has connectivity established with mSupply Desktop. This is particularly useful after updating the **Sync URL** or **Sync Password**. Simply | + | |
+ | This feature provides a quick and easy way of verifying that the tablet has connectivity established with mSupply Desktop. This is particularly useful after updating the **Sync URL** or **Sync Password**. Simply | ||
{{ : | {{ : | ||
- | If there are any problems (some examples include: | + | If there are any problems (like an incorrect URL, incorrect password, |
| // | | // |