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en:mobile:user_guide:mobile_settings [2021/08/03 04:34] Katen:mobile:user_guide:mobile_settings [2022/03/04 12:08] – [Mobile Settings] Gary WIllets
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 ===== Mobile Settings ===== ===== Mobile Settings =====
  
-The Mobile Settings is where an user with appropriate permissions can carry out certain administration tasks including:+The Mobile Settings is where user with appropriate permissions can carry out certain administration tasks including:
  
   * Edit the **Sync URL** and **Sync Password** for your mobile store   * Edit the **Sync URL** and **Sync Password** for your mobile store
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 {{ :en:mobile:user_guide:settings_password.png?800 |}} {{ :en:mobile:user_guide:settings_password.png?800 |}}
  
 +=== Editing the Sync Interval ===
 +
 +  * mSupply Mobile will attempt to sync to the Primary server at regular intervals.
 +  * The default sync interval is 10 minutes.
 +  * From v8.1.0, it is possible to edit the sync interval to be from 1 minute to 10 minutes.
 +  * To edit, drag the **Sync interval (minutes):** slider left (to decrease the value) or right (to increase the value). 
 +  * It is also possible to enter a specific value into the text field to the right of the slider.
 +
 +{{ :en:mobile:user_guide:pasted:20220120-233520.png?800 |}}
 +
 +
 +
 +You will need to click the **Save Changes** button and enter your password when done for the changes to be saved.
 === Export data to backup mSupply Mobile database === === Export data to backup mSupply Mobile database ===
  
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 === Perform a Factory Reset of mSupply Mobile === === Perform a Factory Reset of mSupply Mobile ===
-To avoid having to manually uninstall and reinstall mSupply mobile from a device (and/or manually clearing app data which is sometimes not possible on remote devices), there is a **Factory Reset** option available in the settings menu which will do this for you. After clicking the button, you will be prompted with a warning and dialog to enter your user password:+To avoid having to manually clear app data (which is sometimes not possible on remote devices), there is a **Factory Reset** option available in the settings menu which will do this for you. After clicking the button, you will be prompted with a warning and dialog to enter your user password (note the warning and be sure you really want to clear everything!):
  
 {{ :en:mobile:user_guide:pasted:20210803-042127.png?800 }} {{ :en:mobile:user_guide:pasted:20210803-042127.png?800 }}
  
-After entering the correct details, you will be taken back to the mSupply mobile initialisation page, where you will be required to re-initialise the tablet. See [[https://docs.msupply.foundation/en:mobile:user_guide:getting_started#connecting_to_the_central_server|here]] for details on connecting to the central server.+After entering the correct details and clicking **Done**, you will be taken back to the mSupply mobile initialisation page, where you will be required to re-initialise the tablet. See [[https://docs.msupply.foundation/en:mobile:user_guide:getting_started#connecting_to_the_central_server|here]] for details on configuring mSupply mobile to connect to the central server. 
 + 
 +=== Check Connection === 
 +<WRAP center round important 60%> 
 +This functionality is available from mSupply mobile v8.1.0 onwards 
 +</WRAP> 
 +This feature provides a quick and easy way of verifying that the tablet has connectivity established with mSupply Desktop. This is particularly useful after updating the **Sync URL** or **Sync Password**. Simply click the **Check Connection** button. If the connection is all good, you will get a [[https://developer.android.com/guide/topics/ui/notifiers/toasts.html|toast notification]] saying //Connection successful//: 
 +{{ :en:mobile:user_guide:pasted:20210803-050215.png?800 }} 
 + 
 +If there are any problems (some examples include: incorrect URL, incorrect password, or no internet) the notification will instead have a description of the error, e.g. //Unable to connect// or //Invalid username or password// 
  
 |  //Previous:  **[[en:mobile:user_guide:cash_register|]]** | | Return to home page:  **[[en:mobile:user_guide|]]**//  | |  //Previous:  **[[en:mobile:user_guide:cash_register|]]** | | Return to home page:  **[[en:mobile:user_guide|]]**//  |
  • en/mobile/user_guide/mobile_settings.txt
  • Last modified: 2022/03/04 12:21
  • by Gary WIllets