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en:mobile:user_guide:mobile_settings [2021/08/03 03:28] – Add new mobile settings summary and updated screenshots Kat | en:mobile:user_guide:mobile_settings [2022/01/21 01:03] – [Editing the Sync Interval] Mark Glover | ||
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+ | === Editing the Sync Interval === | ||
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+ | * From v8.1.0, it is possible to edit the sync interval via the mobile settings page. | ||
+ | * To edit, drag the **Sync interval (minutes): | ||
+ | * It is also possible to enter a specific value into the text field to the right of the slider. | ||
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+ | You will need to click the **Save Changes** button and enter your password when done for the changes to be saved. | ||
=== Export data to backup mSupply Mobile database === | === Export data to backup mSupply Mobile database === | ||
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+ | === Perform a Factory Reset of mSupply Mobile === | ||
+ | To avoid having to manually clear app data (which is sometimes not possible on remote devices), there is a **Factory Reset** option available in the settings menu which will do this for you. After clicking the button, you will be prompted with a warning and dialog to enter your user password (note the warning and be sure you really want to clear everything!): | ||
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+ | After entering the correct details and clicking **Done**, you will be taken back to the mSupply mobile initialisation page, where you will be required to re-initialise the tablet. See [[https:// | ||
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+ | === Check Connection === | ||
+ | <WRAP center round important 60%> | ||
+ | This functionality is available from mSupply mobile v8.1.0 onwards | ||
+ | </ | ||
+ | This feature provides a quick and easy way of verifying that the tablet has connectivity established with mSupply Desktop. This is particularly useful after updating the **Sync URL** or **Sync Password**. Simply click the **Check Connection** button. If the connection is all good, you will get a [[https:// | ||
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+ | If there are any problems (some examples include: incorrect URL, incorrect password, or no internet) the notification will instead have a description of the error, e.g. //Unable to connect// or //Invalid username or password// | ||
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