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en:mobile:user_guide:getting_started [2020/09/22 10:17] – [Minimum Specifications] Chris Petty | en:mobile:user_guide:getting_started [2021/07/15 23:15] – [Logging in the user] Mark Glover | ||
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==== Android device hardware requirements ==== | ==== Android device hardware requirements ==== | ||
- | === Minimum Specifications | + | |
+ | === Google Mobile Services (GMS) === | ||
+ | |||
+ | * There is a good chance that if your proposed device is not on [[https:// | ||
+ | * Even if it is on this list, please make sure the model has been validated by Sustainable Solutions before procuring any significant quantities of the device. | ||
+ | |||
+ | === Android version === | ||
+ | |||
+ | * mSupply may be able to work on older versions of Android, but, for ease of management, **Android 6** is the lowest acceptable version. | ||
+ | * Android 9 was released in August 6, 2018. Why would you be installing hardware that is already several years closer to it's end of service life? | ||
+ | |||
+ | === Hardware === | ||
+ | |||
+ | == Minimum specifications == | ||
* Minimum display size: **9.8 inches** (measured diagonally) | * Minimum display size: **9.8 inches** (measured diagonally) | ||
* Minimum display resolution: **768 × 1024 pixels** | * Minimum display resolution: **768 × 1024 pixels** | ||
- | * Android 6.0 | + | * Android |
- | | + | |
- | | + | But, if the operator' |
- | * Device must support google services | + | |
- | + | == Recommended | |
- | === Recommended | + | |
- | * Recommended | + | If [[en: |
- | * Mobile data enabled | + | * Minimum display size: **10.1 inch** (measured diagonally) |
- | * 1.5 Gb Ram | + | * Minimum |
+ | * Android Version: **8.1** | ||
+ | |||
+ | The device must also be compatible with MDM (Mobile Device Management) software and support google services. | ||
+ | |||
+ | == Processor and RAM == | ||
+ | |||
+ | These recommended specifications will allow mSupply Mobile to operate well on the device. | ||
+ | | ||
* Quad-core 1.3 GHz | * Quad-core 1.3 GHz | ||
- | ==== Installation ==== | + | === How will it connect to the internet? |
- | You can download | + | |
+ | The most challenging aspect of any remote data recording solution is management of the internet connection. | ||
+ | * Who is responsible for keeping the device connected? | ||
+ | * Who pays for it? | ||
+ | * What happens when the bill isn't paid? | ||
+ | * What happens when a generous data cap is exceeded and the internet connection is down? (Somebody may have removed the SIM from the device and placed it in another device...) | ||
+ | <WRAP center round tip> | ||
+ | Most officers in charge | ||
+ | * Ensuring device has connecting to the internet at least, say, once per week, | ||
+ | * Conducting stocktakes | ||
+ | * placing internal orders | ||
+ | * processing supplier invoices | ||
+ | * others ... | ||
+ | |||
+ | Of course, such an arrangement would still require management... | ||
+ | |||
+ | </WRAP> | ||
+ | ==== Configuration on the mSupply Server ==== | ||
+ | Before using mSupply Mobile, the mSupply central server needs to be configured for it - refer to [[https:// | ||
- | If you are upgrading | + | <WRAP center round important> |
+ | If you are upgrading | ||
* Upgrade to mSupply Server v3.83 or higher | * Upgrade to mSupply Server v3.83 or higher | ||
* Set Visibility for Supplying Stores (including main Supplying Store) | * Set Visibility for Supplying Stores (including main Supplying Store) | ||
* Add a new Supplier as facility (External Supplier) and make it visible in mobile store | * Add a new Supplier as facility (External Supplier) and make it visible in mobile store | ||
* Set all other mobile/ | * Set all other mobile/ | ||
+ | </ | ||
- | ==== Initialisations | + | ==== Installation |
- | The mSupply Mobile | + | You can download the latest version of mSupply Mobile |
- | There is also a little configuration required within mSupply. Refer to [[https:// | + | ==== Connecting |
+ | After the mSupply | ||
- | ==== OK. Here we go! ==== | + | <WRAP center round important 60%> |
+ | * Be careful to enter the correct credentials here. If you fail to enter it three times in a row, you will be locked out from trying again for 1 hour! | ||
+ | * Android auto-correct may try to add a space after each word. This will result in incorrect credentials being entered. | ||
+ | </ | ||
- | This is the login screen. You will be given a user name and password when your tablet computer is installed at your clinic. Your tablet computer can only log in to one facility. | + | ==== Logging in ==== |
+ | After the device has synced to the central server you will see the login screen: | ||
- | The first thing to do is to choose your preferred language by clicking **Language** at the bottom left of your screen. <WRAP clear/>{{ : | + | {{ : |
- | <wrap center round tip> | + | |
- | The tablet above is asking for the user name and password for the person that will be operating the store. This user name and password needs to be set on the mSupply server. Refer to [[https:// | + | |
- | </ | + | |
- | For example, if your first language is Tetum, then you're in luck!<WRAP clear/> | + | === Selecting the language === |
+ | |||
+ | * The first thing to do is to choose your preferred language by clicking **Language** at the bottom left of the screen. | ||
{{ : | {{ : | ||
- | <WRAP clear/> | + | === Logging in the user === |
- | <WRAP clear/> | + | |
+ | <WRAP center round important 60%> | ||
+ | * Users need to be configured on the mSupply central server -refer to [[https:// | ||
+ | </ | ||
- | Once you have selected the language of your choice, enter your user name and password and click **Login**! | + | Once you have selected the language of your choice, enter the credentials (user name and password) for the store user and tap **Login** |
{{ : | {{ : | ||
- | + | ||
- | | + | <WRAP center round important 60%> |
- | <wrap info> | + | * Be careful to enter the correct credentials here. If you fail to enter it three times in a row, you will be locked out from trying again for 1 hour! |
+ | * Android auto-correct may try to add a space after each word. This will result in incorrect credentials being entered. | ||
+ | </WRAP> | ||
+ | |||
+ | <WRAP center round info 60%> | ||
+ | After 3 minutes of not using the app (either it is in the background, or the app is asleep), you will be logged out. | ||
+ | </WRAP> | ||
+ | |||
+ | ==== Main screen ==== | ||
This brings us to the main screen. We will be returning to the main screen a lot as we use mSupply Mobile, so it's important to understand the main functions. Let's go through them one by one. | This brings us to the main screen. We will be returning to the main screen a lot as we use mSupply Mobile, so it's important to understand the main functions. Let's go through them one by one. | ||
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{{ : | {{ : | ||
- | Red badges indicate there are unfinalised transactions requiring attention. Click a badge for a description. Badges will automatically disappear when there are no unfinalised transactions remaining. | + | === Icon badges |
+ | |||
+ | [[https:// | ||
{{ : | {{ : | ||
+ | |||
+ | === Sync === | ||
A link on the top right of the screen shows the **Sync Status**. | A link on the top right of the screen shows the **Sync Status**. | ||
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You can close this page by clicking the cross on the top right. | You can close this page by clicking the cross on the top right. | ||
+ | |||
+ | === Settings === | ||
Users with the appropriate permissions can access the mobile **[[en: | Users with the appropriate permissions can access the mobile **[[en: | ||
{{ : | {{ : | ||
+ | |||
+ | === Logging out === | ||
To log out, click the **Log Out** button on the bottom left of the screen. | To log out, click the **Log Out** button on the bottom left of the screen. | ||
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- | === Suppliers === | + | === Suppliers === |
{{mobile: | {{mobile: | ||
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- | === Stock === | + | === Stock === |
{{mobile: | {{mobile: | ||
<WRAP clear/> | <WRAP clear/> | ||
- | |||
{{: | {{: | ||
- | |||
{{: | {{: | ||
| | ||
+ | ==== Tetum ==== | ||
- | ---- | + | And here is the main screen in Tetum! |
- | + | ||
- | (And here' | + | |
- | <WRAP clear/> | + | |
{{ : | {{ : | ||
- | <WRAP clear/> | ||