Differences

This shows you the differences between two versions of the page.

--- en:mobile:user_guide:ordering_and_receiving [2021/03/02 22:21] – [Stock coming from an Internal supplier] Mark Glover
+++ en:mobile:user_guide:ordering_and_receiving [2023/02/21 06:01] (current) – [Processing the Supplier Invoice] Mark Glover
@@ Line 9: / Line 9: @@
   * **External Supplier**:  A supplier that is //not// a store in your mSupply system.
-==== Stock coming from an Internal supplier ====
+==== Stock coming from an Internal Supplier ====
-Stock from an **Internal Supplier** is handled by:
+=== Placing a Supplier Requisition ===
-  - Create a **Supplier Requisition** (internal order), either as a [[en:mobile:user_guide:supplier_requisitions|General Order]] or a [[en:mobile:user_guide:supplier_requisitions_program|Program Order]]<WRAP center round alert 60%>
+If your medical supply system is a **'Pull'** system, then the process of ordering stock from an **Internal Supplier** starts with creating a **Supplier Requisition** (internal order), either as a [[en:mobile:user_guide:supplier_requisitions|General Order]] or a [[en:mobile:user_guide:supplier_requisitions_program|Program Order]]<WRAP center round alert 60%>
 You can **ONLY** create Supplier Requisitions for **Internal Suppliers**.  You can **NOT** create Supplier Requisitions for **External Suppliers**.
 </WRAP>
-  - Process the resulting [[en:mobile:user_guide:supplier_invoices|Supplier Invoice]] that will be created automatically.
+=== Supplying store processes requisition ===
+After you've finalised your **Supplier Requisition**, that information will be sent to the **Internal Supplier** for processing.  The **Internal Supplier** should process your requisition into a **Customer Invoice** to your store.  As this **Customer Invoice** is finalised, you will see a corresponding **Supplier Invoice** in your store.  This is exactly like the hard-copy (paper) invoice you would usually receive with your order.  You may still continue to receive a paper invoice when your order arrives, but this electronic version in mSupply is the one that you will need to process.
 <WRAP center round info 60%>
-An **Internal Supplier** can push stock to your store.  In this case, there will be no Supplier Requisition.  A [[en:mobile:user_guide:supplier_invoices|Supplier Invoice]] will just appear in your store and the stock will hopefully follow soon after.  The Supplier Invoice is processed in the same way, regardless of whether you created a Supplier Requisition or not.
+  * An **Internal Supplier** can also **'Push'** stock to your store without any requisition from you.  In this case, you did not create a **Supplier Requisition**.  A [[en:mobile:user_guide:supplier_invoices|Supplier Invoice]] will just appear in your store and the stock will hopefully follow soon after.
+  * The **Supplier Invoice** is processed in the same way, regardless of whether you created a **Supplier Requisition** or not.
 </WRAP>
-==== Stock coming from an External Supplier ====
+=== Processing the Supplier Invoice ===
-Stock coming from an **External Supplier** will come without any warning in mSupply.  You will not have created a **Supplier Requisition**, and there will be no **Supplier Invoice** waiting for you to process.  The first opportunity for you to tell mSupply about the stock will normally be when it arrives at your store.  When this happens, you will:
+Once the stock arrives, process the [[en:mobile:user_guide:supplier_invoices|Supplier Invoice]].
+<WRAP center round alert 60%>
+If you physically receive stock from an **Internal Suppliers**, but, for some reason you don't have a Supplier Invoice for the stock, the only way that you can bring that stock in is through an inventory adjustment from a [[en:mobile:user_guide:stocktakes|stocktake]].
+</WRAP>
+==== Stock coming from an External Supplier ====
-  - [[en:mobile:user_guide:supplier_invoices#create_a_new_supplier_invoice_for_a_non-msupply_supplier|Create a new Supplier Invoice for an External Supplier]]
+Stock coming from an **External Supplier** will come without any warning in mSupply.  You will not have created a **Supplier Requisition**, and there will be no **Supplier Invoice** waiting for you to process.  The first opportunity for you to tell mSupply about the stock will normally be when it arrives at your store.  When this happens, you will will need to [[en:mobile:user_guide:supplier_invoices#create_a_new_supplier_invoice_for_a_non-msupply_supplier|Create a new Supplier Invoice for an External Supplier]]
 <WRAP center round alert 60%>