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--- en:mobile:user_guide:customer_requisitions [2020/01/24 04:20] – changing footer to refer to page headings instead of link text lou_lomas
+++ en:mobile:user_guide:customer_requisitions [2022/10/19 05:36] (current) – Mark Glover
@@ Line 2: / Line 2: @@
 [[en:mobile:user_guide|{{:banner_mobile_userguide.png?600|mSupply Mobile User Guide menu}}]]
 ----
-===== 3. Customer Requisitions =====
+===== Customer Requisitions =====
-When a customer orders stock from you, they create a **Supplier Requisition** in THEIR system. This will appear as a **Customer Requisition** in YOUR system.
+When a customer order stocks from you, they create a Supplier Requisition in their system. This will appear as a Customer Requisition in your system.
+<WRAP center round important 60%>
-====3.1. Click on Customer Requisitions====
+Customer Requisitions can ONLY be created by an mSupply store customer.  They can not be manually created in the Supplying store.
-{{ :mobile:customerreq.jpg?700 |}}
+</WRAP>
-====3.2. Click on a Customer Requisition to open it====
-{{ :mobile:req.jpg?600 |}}
-====3.3. Check the details====
+On the home screen, an orange badge on the Customer Requisitions button indicates how many pending Customer Requisitions you have, if any (in this example, there is one pending Customer Requisition).
-If necessary, change the quantities of items to be supplied.
-{{ :mobile:req2.jpg?600 |}}
-====3.4. Once you are satisfied with the details...====
+Tap on the **Customer Requisitions** button to review the Customer Requisitions.
-Click the **Finalise** button on the top right.
-{{ mobile:finalise.png?nolink |}}
+{{ :en:mobile:user_guide:pasted:20210224-032745.png?600 }}
+**Current** Customer Requisitions are displayed by default. You can review finalised requisitions by tapping on **Past**.
+Tap on the Customer Requisition you want to review (in this example, we are going to tap on the Requisition ID 7).
+{{ :en:mobile:user_guide:pasted:20210224-035407.png?600 }}
+You can now review the Customer Requisition before finalising it.
+{{ :en:mobile:user_guide:pasted:20210224-042632.png?600 }}
+  * **Max MOS:** The number of months worth of stock to supply
+  * ** Current Stock:** this will be auto-filled with your current quantity of stock for this item.
+  * **Their Stock:** this will be auto-filled your customer current quantity of stock for this item.
+  * **Monthly Use:** calculated as //average monthly consumption=(outgoing stock*average number of days a month)/(days in period-days out of stock)//.
+  * **Suggested Quantity:** calculated as //suggested quantity=(monthly consumption*months to supply)-stock on hand//.
+  * **Requested Quantity:** this will be auto-filled by the quantity requested by the customer.
+  * **Supply this Invoice:** editable cell for the current time period.  You can also use the auto-fill buttons in the header:
+  * **Use Requested Quantities:** auto-fills the supply this invoice column for all items with the value from the requested quantity column.
+  * **Use Suggested Quantities:** auto-fills the supply this invoice column for all items with the value from the suggested quantity column.
+You can use either of the above options or you can manually enter a quantity in the column **Supply this invoice**.
+<WRAP center round info 60%> Selecting either of the auto-fill buttons will overwrite all values in the supply this invoice column.  </WRAP>
+When you are completely sure that everything is correct, tap the **Finalise** button, then **Confirm**.
+Finalising the requisition will also generate a finalised [[en:mobile:user_guide:customer_inv|customer invoice]].
+{{ :en:mobile:user_guide:pasted:20210224-045053.png?600 }}
+{{ :en:mobile:user_guide:pasted:20210224-045210.png?600 }}
-mSupply will then generate a **Customer Invoice** in your system, which will be sent to the customer as a **Supplier Invoice**.
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-|  //  Previous:  **[[en:mobile:user_guide:customer_inv]]** | | Next: **[[en:mobile:user_guide:supplier_requisitions|]]** //  |
+|  //  Previous:  **[[en:mobile:user_guide:customer_inv]]** | | Next: **[[en:mobile:user_guide:customer_requisitions_program_orders|]]** //  |