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en:mobile:setup:device_side:prep_device [2020/02/12 22:14] – [Preparing the device] lou_lomas | en:mobile:setup:device_side:prep_device [2021/04/28 00:33] (current) – Mark Glover | ||
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====== Preparing the device ===== | ====== Preparing the device ===== | ||
- | <WRAP round important 75%> | + | Preparing the device |
- | The Device is to be allocated to a **Facility**, | + | * The make of the device |
- | An individual could leave the Facility and another officer will need to take over operation of the device.\\ | + | * The version |
- | Therefore, any accounts in any apps set up on the device should <wrap em> | + | * The details of how the organisation plans to manage devices |
- | </ | + | |
- | + | ||
- | **Preparing the device | + | |
- | * [[en: | + | |
- | * [[en: | + | |
- | * [[en: | + | |
- | * [[en: | + | |
- | + | ||
- | ==== Initial Android device power up ==== | + | |
- | + | ||
- | <WRAP center round info 60%> | + | |
- | * It is virtually impossible to prevent a modern Android device which is connected to the internet from doing at least some software updates. | + | |
- | * If possible, it is worth preventing these updates from occurring over slow and expensive cellular data connections. | + | |
- | * Therefore, it is recommended to connect the device to a (lower cost and faster) internet connected Wi-Fi network at the time of initial device power up and allowing OS updates and mSupply | + | |
- | * Once this process | + | |
- | * Each new version of Android and the branded OS introduce changes to the menu structure. | + | |
- | </ | + | |
- | + | ||
- | | + | |
- | - You should see a **Welcome!** screen where you will be asked for a language. | + | |
- | - You should be prompted to connect to a **Wi-Fi** network. | + | |
- | - You should be prompted to accept Terms and Conditions. | + | |
- | - You should be prompted to accept a number | + | |
- | - **Use Google' | + | |
- | - **Improve location accuracy**: | + | |
- | - **Send system data**: | + | |
- | - Because you have not connected to Wi-Fi, you should be prompted to set the **Date & time**: | + | |
- | - You may be prompted to provide a **Name**, or sometimes **First** and **Last** name. Do <wrap em> | + | |
- | Take care: Your device | + | |
- | </ | + | |
- | | + | |
- | - You should be prompted to **Secure startup**. | + | |
- | - You should be prompted to **Set PIN**. | + | |
- | - You should be prompted to set **Notifications**. | + | |
- | - You should be prompted to create a **Samsung account** (obviously will be different for other branded devices). | + | |
- | - You may be prompted to confirm that you wish to **Skip Samsung account setup? | + | |
- | - You may be prompted to configure **More useful features**. | + | |
- | + | ||
- | ==== Android tweaks ==== | + | |
- | + | ||
- | There are a number of tweaks that are worth applying before proceeding further: | + | |
- | === Screen timeout === | + | |
- | - The default screen timeout can be quite short (30 seconds). | + | |
- | + | ||
- | === Turn off ' | + | |
- | + | ||
- | + | ||
- | In order to ease operation on the tablet, it's a good idea to avoid capital letters. | + | |
- | + | ||
- | * Samsung devices: | + | |
- | === Device updates === | + | |
- | As soon as your device accesses the internet, it will likely try to update software. | + | |
- | - All brand bloatware (Samsung / Lenovo / etc.) | + | |
- | - All MS Office applications | + | |
- | - All Google applications | + | |
- | * **Settings > Software update > Download updates automatically** | + | |
- | === Allow apps to be installed from local sources === | + | |
- | * **Settings > Lock screen and security > Unknown sources**: | + | |
- | === Enable Knox security (necessary for Sure MDM management - see below) === | + | |
- | * **Settings > Device maintenance > Device security** Accept the prompted permissions request | + | |
- | * **Knox active protection**: | + | |
- | + | ||
- | - You may be prompted for various services by the pre-installed apps. Ignore / defer / deny all of these.< | + | |
- | At this point, the device will try and update its apps. Proceed as quickly as possible to the next step: | + | |
- | </ | + | |
- | - Turn off the manufacturer' | + | |
- | - **Apps > Samsung > Galaxy Store > Settings (top right menu) > Auto update apps > Never**. | + | |
- | - Turn '' | + | |
- | - Turn '' | + | |
- | + | ||
- | - Enter the credentials for a local Wi-Fi network, then tap **NEXT**. | + | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | ==== Device remote management ==== | + | |
- | + | ||
- | As of 2019-10-15, SureLock and SureMDM are used to manage | + | |
- | + | ||
- | * [[https:// | + | |
- | * [[https:// | + | |
- | + | ||
- | === Management using SureMDM === | + | |
- | + | ||
- | Once SureMDM is installed on the device, considerable control over the device is possible including remotely deploying, installing and executing apps including SureLock. | + | |
- | + | ||
- | This control is generally managed through application of SureMDM [[https:// | + | |
- | + | ||
- | === PIN code for SIM === | + | |
- | + | ||
- | To prevent removal of the SIM from the device and use of the SIM on another device, | + | |
- | + | ||
- | ==== Install other Apps ==== | + | |
- | + | ||
- | The following Apps, or equivalent, are recommended: | + | |
- | + | ||
- | * Calculator - use the device' | + | |
- | * Wi-Fi centre - use the device' | + | |
- | * Instant Messaging for communication between sites and with support workers: | + | |
- | + | ||
- | While the instant messaging app can be installed remotely using a SureMDM job, it may be more convenient | + | |
+ | Please consult with Sustainable Solutions ( < | ||
\\ | \\ | ||
\\ | \\ | ||
- | | //Return to: **[[en: | + | | //Return to: **[[en: |