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en:mobile:setup:device_side:prep_device [2020/12/23 20:29] – rowena | en:mobile:setup:device_side:prep_device [2021/04/28 00:27] – [Preparing the device] Mark Glover | ||
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====== Preparing the device ===== | ====== Preparing the device ===== | ||
- | **Preparing the device | + | Preparing the device |
- | * **[[en: | + | |
- | * **[[en: | + | * The version of Android |
+ | * The details of how the organisation plans to manage devices and communicate with users | ||
+ | |||
+ | Please consult with Sustainable Solutions on this. | ||
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* Devices are assigned to **GROUPS**. You may need to configure additional groups if there will be more than one type of device installed in the system (that requires different profiles or apps). It is also recommended to have a Beta tester group of just one device which can then be used to verify that a software upgrade actually works properly. | * Devices are assigned to **GROUPS**. You may need to configure additional groups if there will be more than one type of device installed in the system (that requires different profiles or apps). It is also recommended to have a Beta tester group of just one device which can then be used to verify that a software upgrade actually works properly. | ||
* **USERS** are assigned to devices. All devices will be assigned to the same ‘system’ user for this ME-MDM ‘Customer’ account. | * **USERS** are assigned to devices. All devices will be assigned to the same ‘system’ user for this ME-MDM ‘Customer’ account. | ||
- | * **PROFILES** (security, Kiosk, etc.) are associated with Groups | + | * **PROFILES** (Restrictions, Kiosk, EFRP, etc.) are associated with Groups |
- | * **APPS** are stored in the App Repository and distributed to Groups (profiles can also be associated with devices | + | * **APPS** are stored in the App Repository and distributed to Groups (or devices |
- | <WRAP center round tip 550px> To record asset tags with sites, it is necessary to maintain a small database external to ME-MDM. | + | <WRAP center round tip 60%> To record asset tags with sites, it is necessary to maintain a small database external to ME-MDM. |
- | Note: that once the phone number is stored in ME-MDM, the external database only needs to record: | + | |
* Device serial number | * Device serial number | ||
* Device name | * Device name | ||
+ | * Asset tag | ||
+ | * Phone (SIM) number | ||
+ | |||
+ | Note: If you succeed in transferring the phone number on to the SIM card, it will be automatically stored in ME-MDM, and does not need to be stored in the external database. | ||
</ | </ | ||
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- | === Install | + | You can find the latest version of open source |
- | **[[https:// | + | |
- | We recommend that you use TeamViewer and Telegram on the mobiles | + | We recommend that you use TeamViewer and Telegram on the devices |
=== Configure TeamViewer === | === Configure TeamViewer === | ||
- Launch TV and accept permission requests. | - Launch TV and accept permission requests. | ||
- Once TeamViewer has been configured on the device, find the device based on the serial number. | - Once TeamViewer has been configured on the device, find the device based on the serial number. | ||
- | - In the properties of the entry, change the ‘Alias’ to the Device site name. | + | - In the properties of the entry, change the ‘Alias’ to the Device site name.\\ |