Differences
This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision | ||
en:mobile:setup:device_side:prep_device [2020/02/13 00:28] – [Preparing the device] lou_lomas | en:mobile:setup:device_side:prep_device [2021/04/28 00:33] (current) – Mark Glover | ||
---|---|---|---|
Line 2: | Line 2: | ||
====== Preparing the device ===== | ====== Preparing the device ===== | ||
- | **Preparing the device | + | Preparing the device |
- | * **[[en: | + | * The make of the device |
- | * **[[en: | + | * The version |
- | * **[[en: | + | * The details |
- | * **[[en: | + | |
- | * **[[en: | + | |
- | + | ||
- | ==== Initial Android device power up ==== | + | |
- | + | ||
- | <WRAP center round info> | + | |
- | * It is virtually impossible to prevent a modern Android device which is connected to the internet from doing at least some software updates. | + | |
- | * If possible, it is worth preventing these updates from occurring over slow and expensive cellular data connections. | + | |
- | * Therefore, it is recommended to connect the device to a (lower cost and faster) internet connected Wi-Fi network at the time of initial device power up and allowing OS updates and mSupply installation. | + | |
- | * Once this process is complete, the device can then use its cellular data connection for ongoing mSupply operation. | + | |
- | * Each new version of Android and the branded OS introduce changes to the menu structure. | + | |
- | </ | + | |
- | + | ||
- | | + | |
- | - You should see a **Welcome!** screen where you will be asked for a language. | + | |
- | - You should be prompted to connect to a **Wi-Fi** network. | + | |
- | - You should be prompted to accept Terms and Conditions. | + | |
- | - You should be prompted to accept a number | + | |
- | - **Use Google' | + | |
- | - **Improve location accuracy**: | + | |
- | - **Send system data**: | + | |
- | - Because you have not connected to Wi-Fi, you should be prompted to set the **Date & time**: | + | |
- | - You may be prompted to provide a **Name**, or sometimes **First** and **Last** name. Do <wrap em> | + | |
- | Take care: Your device | + | |
- | </ | + | |
- | | + | |
- | - You should be prompted to **Secure startup**. | + | |
- | - You should be prompted to **Set PIN**. | + | |
- | - You should be prompted to set **Notifications**. | + | |
- | - You should be prompted to create a **Samsung account** (obviously will be different for other branded devices). | + | |
- | - You may be prompted to confirm that you wish to **Skip Samsung account setup? | + | |
- | - You may be prompted to configure **More useful features**. | + | |
- | + | ||
- | ==== Android | + | |
- | + | ||
- | There are a number of tweaks that are worth applying before proceeding further: | + | |
- | === Screen timeout === | + | |
- | - The default screen timeout can be quite short (30 seconds). | + | |
- | + | ||
- | === Turn off ' | + | |
- | + | ||
- | For ease of use of the touch-screen keyboard it's a good idea to avoid capital letters. | + | |
- | * Samsung devices: | + | |
- | + | ||
- | === Device updates === | + | |
- | As soon as your device accesses the internet, | + | |
- | - All brand bloatware (Samsung / Lenovo / etc.) | + | |
- | - All MS Office applications | + | |
- | - All Google applications | + | |
- | * **Settings > Software update > Download updates automatically** | + | |
- | === Allow apps to be installed from local sources === | + | |
- | * **Settings > Lock screen and security > Unknown sources**: | + | |
- | === Enable Knox security (necessary for Sure MDM management - see below) === | + | |
- | * **Settings > Device maintenance > Device security** Accept the prompted permissions request | + | |
- | * **Knox active protection**: | + | |
- | + | ||
- | - You may be prompted for various services by the pre-installed apps. Ignore / defer / deny all of these.< | + | |
- | At this point, the device will try and update its apps. Proceed as quickly as possible to the next step: | + | |
- | </ | + | |
- | - Turn off the manufacturer' | + | |
- | - **Apps > Samsung > Galaxy Store > Settings (top right menu) > Auto update apps > Never**. | + | |
- | - Turn '' | + | |
- | - Turn '' | + | |
- | + | ||
- | - Enter the credentials for a local Wi-Fi network, then tap **NEXT**. | + | |
- | + | ||
- | + | ||
- | === Security PIN code for SIM card === | + | |
- | + | ||
- | To prevent the SIM card being removed to be used on another device, it is a good idea to [[https:// | + | |
- | + | ||
- | + | ||
- | ==== Install device remote management apps ==== | + | |
- | + | ||
- | As of 2019-10-15, the apps SureLock and SureMDM are used to remotely | + | |
- | + | ||
- | * **[[https:// | + | |
- | * [[https:// | + | |
- | + | ||
- | == Management using SureMDM == | + | |
- | Once SureMDM is installed on the device, considerable control over the device is possible including remotely deploying, installing and executing apps including SureLock. | + | |
- | + | ||
- | This control is generally managed through SureMDM [[https:// | + | |
- | + | ||
- | ==== Install mSupply Mobile ==== | + | |
- | **[[https:// | + | |
- | + | ||
- | ==== Install other apps ==== | + | |
- | {{page> | + | |
- | **The following apps (or equivalent) should be included: | + | |
- | * Calculator - use the device' | + | |
- | * Wi-Fi centre - use the device' | + | |
- | * For communication between sites and with support workers: | + | |
- | * Instant messaging - we recommend [[https:// | + | |
- | * Email - set up the device email app with an email address for the site/device (not the operator). | + | |
- | + | ||
- | While apps can be installed remotely using a SureMDM job, it may be more convenient to install them manually from a PC at the same time as installing the SureMDM and SureLock apps. | + | |
+ | Please consult with Sustainable Solutions ( < | ||
\\ | \\ | ||
\\ | \\ | ||
- | | //Return to: **[[en: | + | | //Return to: **[[en: |